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Privacy & Policies

Last updated: May 2026

These policies govern your use of the Sage Forge Media website (sageforgemedia.com) and all associated services. By accessing our website or engaging our services, you agree to these policies. Please read them carefully.

Privacy Policy

Sage Forge Media LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

Information You Provide Directly

  • Name and email address when you join our email list or submit a contact form.
  • Phone number and project details when you book a strategy call.
  • Payment information when you purchase services (processed securely by third-party payment processors).
  • Communications you send us via email or contact forms.

Information Collected Automatically

  • IP address, browser type, and device information.
  • Pages visited, time spent on pages, and referring URLs.
  • Cookie data and similar tracking technologies (see Cookies section).

How We Use Your Information

  • To deliver the services you have requested.
  • To send you the resources, newsletters, and communications you have opted into.
  • To respond to your inquiries and provide customer support.
  • To improve our website, services, and marketing.
  • To send transactional emails related to your purchases or bookings.
  • To comply with legal obligations.

We will never sell your personal information to third parties. We do not share your data with advertisers.

Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:

  • Essential cookies — required for the website to function properly.
  • Analytics cookies — to understand how visitors use our site (e.g., Google Analytics).
  • Marketing cookies — to measure the effectiveness of our advertising (only if you have opted in).

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

Data Sharing & Third Parties

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

  • Email marketing platforms (e.g., ConvertKit, Mailchimp) to deliver newsletters and resources.
  • Payment processors (e.g., Stripe) to process transactions securely.
  • Analytics providers (e.g., Google Analytics) to understand website usage.
  • Scheduling tools (e.g., Calendly) to facilitate strategy call bookings.

All third-party providers are contractually required to protect your data and may only use it for the specific purpose for which it was shared.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — request a copy of the personal data we hold about you.
  • Correction — request that we correct inaccurate or incomplete data.
  • Deletion — request that we delete your personal data.
  • Opt-out — unsubscribe from marketing communications at any time using the unsubscribe link in any email.
  • Data portability — request your data in a portable format.

To exercise any of these rights, contact us at [email protected].

Terms of Use

By accessing and using the Sage Forge Media website and services, you agree to be bound by these Terms of Use. If you do not agree, please do not use our website or services.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You may not use this website to transmit any unsolicited communications, engage in any fraudulent activity, or attempt to gain unauthorized access to any part of our systems.

Sage Forge Media reserves the right to modify, suspend, or discontinue any part of the website or services at any time without notice. We reserve the right to refuse service to anyone for any reason.

These Terms of Use are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

Disclaimer

The information provided on this website is for general informational and educational purposes only. While we make every effort to ensure accuracy, Sage Forge Media makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information contained on this website.

Results described in testimonials, case studies, or examples are not typical and are not guaranteed. Individual results will vary based on effort, experience, market conditions, and other factors outside our control.

Nothing on this website constitutes legal, financial, or professional advice. Always consult a qualified professional for advice specific to your situation.

Refund Policy

Strategy Calls

Free strategy calls may be rescheduled with at least 24 hours' notice. No-shows without notice forfeit the session.

Service Retainers & Packages

Due to the custom nature of our services, all retainer and package fees are non-refundable once work has commenced. If you wish to cancel before work begins, please notify us in writing within 48 hours of signing your service agreement for a full refund of any deposit paid.

Digital Products & Downloads

All sales of digital products, courses, and downloadable resources are final. We do not offer refunds on digital products due to the nature of instant delivery.

If you believe you have been charged in error, please contact us at [email protected] within 7 days of the charge.

Contact

For any questions about these policies, please contact us: